We have identified the root cause of the login slowdown. A recent update from Zendesk, the support tool we use, was causing performance issues for some users. We have applied a patch and login times have returned to normal.
Thank you for your patience.
Posted Mar 12, 2026 - 14:41 CET
Update
We are still actively investigating the login slowdown issue on the app. Our team is working to identify the root cause and will share updates as soon as we have more information.
Posted Mar 11, 2026 - 12:02 CET
Investigating
We have identified a slowdown issue affecting the login. Our team is currently investigating the root cause and will provide updates as soon as possible.